Mao-Fa Yeh - Online Service Specialist

Towards a digital culture

Make a difference as a Digital Specialist

We aim to be a personal bank in the digital age. The world is changing rapidly and becoming increasingly digital. ABN AMRO is keen to make a difference and contribute to the digitisation of banking products. This will allow our clients to do their banking online, have face-to-face meetings with advisors through video banking, and request virtually any product through our website. With all these developments, we empower our clients to take control of their banking needs with digital convenience.

The Digital & Innovation department is responsible for the online services of the ABN AMRO Retail organisation. To provide the best possible service, we centre our efforts on three focus areas: e-Commerce, Digital Development & Interaction and Strategy & Innovation.

Experiences of employees who have gone before you

The future of payments

Maarten van Rutte is Business Developer for Digital Payments at ABN AMRO. He studied International Business and Marketing Management and made the switch from a B2B environment to ABN AMRO three years ago.

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Everyone should be able to do their banking online

We are currently working on a very large project to future-proof internet banking and migrate lots of applications to the cloud. In the end, this will make it easier and faster for us to change things later and take them live for clients.

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Excellence in customer contact by Artificial Intelligence

Wei Zhong started in April 2020 as an AI developer at ABN AMRO. She started in the unique situation that she only knows her colleagues online.

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Via an accelerated route to the strategic cockpit

I never thought I’d be working for a bank! I studied Business Administration and Information & Knowledge Management, and during my studies I mainly worked in e-commerce. That's how I ended up in the data world.

Meet Ryan!

Why work in Digital & Innovation at ABN AMRO?

Do you want to work at ABN AMRO?

Would you like to help build our digital world? ABN AMRO has several vacancies in this field! You can find them here:

Curious how we approach hybrid working?

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