At a glance

Your job

• Own the full lifecycle (design, build, run) of CCaaS platform capabilities
• Develop and maintain integrations between NICE CXone and internal systems
• Design and support voice and telephony integrations (SIP, call flows, routing)
• Drive innovation by identifying and implementing new use cases, integrations, and platform capabilities
• Implement and secure API integrations and gateway solutions
• Apply modern security patterns such as TLS, OAuth2, and SAML (IdP/SP)
• Ensure secure API exposure and web/API security controls
• Embed security, compliance, and audit requirements into all solutions
• Drive monitoring, platform reliability, and incident resolution (P1/P2)
• Collaborate with vendors and internal teams to solve integration challenges

Working environment

Your profile

We are offering

• Salary range: €65.581 - €93.686,00 per year (36‑hour workweek, Hay‑11, including holiday allowance) 
• 11% benefit budget that you can use for flexible employment conditions — and any unused amount is paid out to you 
• Five weeks of paid vacation per year 
• €1,000 annual personal development budget (up to €3,000 with accumulation) 
• A public transportation pass 
• A solid pension plan

Interested?

Are you interested? Then respond online to this vacancy. We would like to get to know you. 

Your Future: Inclusive, Innovative, Sustainable

At ABN AMRO, we believe in "Banking for better, for generations to come." Equal opportunities for everyone are a crucial foundation, as we strive for an inclusive culture where all employees feel seen, heard, and valued. Our vision of being a personal bank in the digital age aligns perfectly with the demand for surprising insights and innovative solutions, born from a diverse interplay of cultures and experiences. We focus on customer experience, sustainability, and building a future-proof bank, conducting annual reviews to ensure equal pay for equal work. Join a bank that embraces ingenuity and ambition, and make an impact with us for a better future.  

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.