At a glance

The Relationship Manager reports to the Head of Relationship Management

Context of the job

ABN AMRO Asset Based Finance, N.V., located in Utrecht and Den Bosch (the Netherlands), is internationally cross border organised and has operating companies in Germany, Belgium, France, the United Kingdom and the Netherlands.  ABF is designed as a specialised business company within ABN AMRO.  In the UK, the company consists of about 190 FTEs. In the UK, ABF is positioned between the high street banks and the independents, with the balance sheet and structuring capabilities of a high street bank and the flexibility of an independent. ABF’s market share in UK is just over 2%, with the ambition to grow to 5%.   

ABF provides Leasing and Commercial Finance/Asset Based Lending solutions to customers in all segments: SME, corporates and large corporates including international clients. In the Netherlands this is mainly to ABN AMRO clients, in other countries this is mainly to non ABN AMRO clients. In the smaller end of the segments, the focus in on having a digital offering, with standardised and harmonised products and processes. In the larger segments, the focus is on a coverage model, with a modular product offering that allows for bespoke solutions. 
 

Your job

The Relationship Management department focuses on the long term pursuit of commercial consolidation and expansion of client relationships while seeking to strike an appropriate balance between the interests of the client and Commercial Finance. Relationship Management are bound by the laws and regulations governing financial service providers, by the policy of ABF in the relevant country.

Purpose of the job

A Relationship Manager is responsible for the client relationship and management of the assigned portfolio by acting as discussion partner for the director/owner and/or controller of each account and providing advice and guidance in connection with financial and business issues, striking a careful balance between the commercial interests and ABF's risk policy and for cross selling of products and services within the relevant segment.

Key result areas 

Quantitive information
Gross Portfolio income: £2-£5m
30 – 45 clients
Clients will have sales of between £2.5 and £25m 
Underwriting authority linked to local credit policy guidelines

Focus of the role is;
To aid client retention and growth through building strong relationships with them and addressing the clients needs utilizing the ABF product suite through a deep understanding of their business and the marketplace whilst balancing the needs and interests of ABF
Assisting with on-boarding of new clients alongside Business Development colleagues and attracting new to ABN AMRO clients through leveraging relationships with clients and Key Business Introducers alike
 

Your working environment

ABN AMRO is an enterprising bank with a primary focus on Northwest Europe. We serve clients in the retail, private banking and corporate banking sectors. We are also present internationally in a number of specialist activities, such as Corporate and Commercial Banking, Asset Based Finance and Clearing.

At ABN AMRO we have a clear purpose: Banking for better, for generations to come. The shift towards sustainability is one of the most important challenges of our time. Supporting our clients at times that matter has always been our role and our responsibility. Together, we aim high and work towards lasting relationships that are relevant and responsible, both now and in the future. We want to be the bank that leads the way.

Our strategy goes far beyond financial value: we want to accelerate the transition to sustainability. We do this by supporting and advising our clients in order to facilitate their sustainability shift. Our commitment to clients, employees, investors and society calls for clear direction, focus and dedication.

We concentrate on our three strategic pillars:

•    Support our clients’ transition to sustainability
•    Reinvent the customer experience
•    Build a future-proof bank

Our strategy requires a culture of working together and permanent learning. It’s only with this mindset that we unleash the best in ourselves to deliver a high standard of performance. ABN AMRO’s culture is the catalyst for the evolution in which we find ourselves: our people are imaginative, trust each other and do just that little bit extra to help clients.

ABN AMRO UK is part of the Corporate Banking business line and operates the following businesses in the UK:

•    Corporate and Institutional Banking which includes Corporate Banking, Clearing, Global Markets - Sales & Trading and Financial Institutions 
•    Commercial Banking which includes Asset Based Finance and International Desk, which provides transactional banking services

Our business lines are supported by a number of functions such as Risk, Compliance, Legal, IT, Finance (Including Tax), Business Management and Human Resources. We currently employ approx. 380 people in the UK.

Your profile

Required level and content of education

• Awareness of cultural differences
• Knowledge of business economics at Bachelor Level or 2 years plus Relationship Management experience in Financial services industry 
• Knowledge of Receivables finance and ABL preferred
• Knowledge of financial services and the (inter)national business market
• Knowledge of the strategy, products and services of ABF and the specific segments in which the work is being executed.

Required employment experience/skills

• Interpersonal skills to build and maintain mutually beneficial relationships with clients, Key Business Introducers, regulators and auditors and other stakeholders.
• Writing skills to formulate relationship management plans, reports and advices
• Risk awareness
• Result orientation
• Customer focus
• Analytical skills
• Teamwork

What we offer

Joining ABN AMRO means working on meaningful projects. Projects that have an impact on our clients. Working with a wide range of people with different backgrounds, opinions and ideas. In the UK, in the Netherlands or elsewhere in our international network. We offer an environment where you will be challenged on a daily basis - professionally as well as on a personal level - so that you can grow to become the professional you want to be.

Interested?

Are you interested?   Please apply via the button below.

For more information please contact Niki Champion, Senior Resourcing Partner, UKrecruitment@uk.abnamro.com, +44 203 192 9342.