In short: this is a great senior role, in which you analyse digital client needs, develop and design the most ideal route to our digital services and propositions for our Wealth clients, and are in the lead to give advise how we should implement these propositions in our digital journeys. You are the designer of the journey of our Wealth clients, and fully trace the efficiency and targets of our digital channels. But be aware: this is not a sales position, you are in fact in the lead of the design of our digital journeys. Do you think you can handle the challenge?
Do you have a passion for developing online solutions in a customer centric environment? Do you want to be part of a close-knit and fast-learning team? We are looking for a Business Developer with affinity for customer experience, who wants to bring our digital offering (app and web) to the next level!
We know one thing for the future of banking: it is all about being a personal bank in a digital age. Our digital channels play a key role: not only showing our customers their wealth status, but also in helping them in making the right decisions with personalized content. That is why we work hard at ABN AMRO to bring our services to the digital environment, offering customers the seamless digital experience they deserve.
The grid Digital Channels Business & Wealth, where you will be working, delivers a competitive digital proposition to our Belgian, German and French customers via an integrated mix of omni-channel services, (automated) advise and personal interaction. We believe that an approach with multidisciplinary teams focusing on speed, flexibility and efficiency will help in our digital transformation.