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Compliance Operations Manager


We ask

  • An entrepreneurial attitude
  • A customer centric focus
  • Collaborative skills

We offer

  • Challenging work
  • Excellent secondary employment conditions
  • In charge of personal development


  • Building a future proof bank
  • A diverse and inclusive culture
  • Extensive internal career opportunities

Compliance Operations Manager

At a glance

The compliance function centres on compliance risks. Its mission is to assist senior management in identifying, assessing and effectively managing the compliance risks of ABN AMRO. It has developed a risk-based approach designed to ensure that every reasonable measure (including policies, procedures, instructions, IT systems, monitoring methods, awareness and training activities, objective-setting, incentives, deterrent measures and sanctions) is taken in order to avoid or reduce the possibility of such compliance risks occurring and to minimise the damage if such a risk should nonetheless occur. The department is responsible for regulatory compliance (including combatting financial crime) across all legal entities in the UK, encompassing compliance risk assessment, advice, policies & procedures, training and monitoring & testing. 

Your job

The Compliance Operations Manager will perform his/her role in a way that:


  • upholds the firm’s legal, regulatory and ethical standards;
  • fosters partnerships and collaboration throughout the Group;
  • heightens awareness of relevant regulatory issues; 
  • delivers consistent advice, challenge and innovative solutions; and works in collaboration within the Compliance team to deliver the desired outcomes in relation to the activities performed.

The Compliance Operations Manager has the following responsibilities:


  • Support the CCH in management of the UK Compliance team. This includes: oversight of time allocations for budget purposes and periodic reporting to NL Head Office Compliance; acting as secretary for Compliance
  • Weekly team meetings (agenda, minutes, action points log); maintenance of calendar of deliverables, Committee MI and other reporting. 
  • Support maintenance of the UK Conduct Risk framework including provisions of MI on training etc. to the UK Conduct & Ethics Committee. Develop tools that enhance the Conduct Risk framework and ensure
  • understanding of Conduct Risk is sustained across ABN AMRO UK;
  • Coordinate with NL Compliance Head of Behavioural Risk to contribute to central conduct initiative and help ensure that the UK Conduct Risk framework aligns with both regulatory and Head Office expectations;
  • Support the CCH in embedding and enhancing Group and UK Compliance standards, policies and procedures. Coordinate annual review of Group and UK compliance policies & procedures by Compliance
  • team members;
  • Coordinate and potentially develop compliance training including maintenance of annual training plan, delivery of induction compliance training, assigning online compliance training to new joiners and others as
  • part of annual plan, tracking completion and preparation of related MI; 
  • Act as principal contact for UK staff and NL Head Office Compliance on PA dealing, outside business activities, gifts & entertainment. Support rollout of new Group compliance system for logging such and
  • obtaining pre-approvals.
  • Support the CCH in relation to ABN AMRO’s relationship with the PRA and FCA. Maintain logs of regulatory correspondence for 3 regulated entities and assist with preparation of related MI;
  • Support compliance with SM&CR including coordinating and submitting SMF applications to PRA/FCA, preparation of SMF Statements of Responsibilities; oversight of Certification Function regime in conjunction
  • with HR; review and maintenance of Management Responsibilities Maps; Work with Compliance colleagues to identify and share best practice, encourage collaboration and further improve consistency of approach across teams and offices.

The role requires the individual to work effectively at all levels across ABN AMRO to provide support and assistance.

This will necessitate:


  • communicating with and influencing stakeholders from business management, in both first and second line, especially those involved in compliance policy writing and training delivery at Head Office;
  • communicating with Compliance colleagues in NL Head Office Compliance Operations, being primary point of contact; 
  • communicating with industry peers and horizon scanning; participating in Change of Law Monitoring Group led by UK Legal Dept and Global Compliance Operations monthly call led by NL Head Office Compliance.

Your working environment

ABN AMRO is an enterprising bank with a primary focus on Northwest Europe. We serve clients in the retail, private banking and corporate banking sectors. We are also present internationally in a number of specialist activities, such as Corporate and Commercial Banking, Asset Based Finance and Clearing.

At ABN AMRO we have a clear purpose: Banking for better, for generations to come. The shift towards sustainability is one of the most important challenges of our time. Supporting our clients at times that matter has always been our role and our responsibility. Together, we aim high and work towards lasting relationships that are relevant and responsible, both now and in the future. We want to be the bank that leads the way.
Our strategy goes far beyond financial value: we want to accelerate the transition to sustainability. We do this by supporting and advising our clients in order to facilitate their sustainability shift. Our commitment to clients, employees, investors and society calls for clear direction, focus and dedication.

We concentrate on our three strategic pillars:

•    Support our clients’ transition to sustainability
•    Reinvent the customer experience
•    Build a future-proof bank


Our strategy requires a culture of working together and permanent learning. It’s only with this mindset that we unleash the best in ourselves to deliver a high standard of performance. ABN AMRO’s culture is the catalyst for the evolution in which we find ourselves: our people are imaginative, trust each other and do just that little bit extra to help clients.

ABN AMRO UK is part of the Corporate Banking business line and operates the following businesses in the UK:

•    Corporate and Institutional Banking which includes Corporate Banking, Clearing, Global Markets - Sales & Trading and Financial Institutions 
•    Commercial Banking which includes Asset Based Finance and International Desk, which provides transactional banking services


Our business lines are supported by a number of functions such as Risk, Compliance, Legal, IT, Finance (Including Tax), Business Management and Human Resources. We currently employ approx. 380 people in the UK.

Your profile

  • Degree level and/or Professional qualification, such as the CISI Diploma or equivalent (desirable but not essential).
  • Proficiency in Word, Excel and Powerpoint.
  • Several years’ experience in similar central compliance role (or parts thereof).
  • Ability to communicate clearly and concisely on complex compliance issues at all levels, both internally and externally.
  • Ability to resolve conflict and deal with confrontation through tact and diplomacy.
  • Ability to work independently, but be a strong team player.
  • Solid organizational skills with a proven ability to multi-task, meet deadlines, handle multiple projects/priorities/ deliverables simultaneously.
  • Display initiative in identifying and presenting solutions to support activities and plans.
  • Forward looking and focused on effective processes and increasing efficiency.
  • Working knowledge of European and UK (PRA and FCA) regulatory rules, guidance and principles.
  • General understanding of European financial services including banking, bond sales & trading, debt origination, project finance and clearing (or parts thereof).
  • Excellent command of the English language, both written and verbal.

What we offer

Joining ABN AMRO means working on meaningful projects. Projects that have an impact on our clients. Working with a wide range of people with different backgrounds, opinions and ideas. In the UK, in the Netherlands or elsewhere in our international network. We offer an environment where you will be challenged on a daily basis - professionally as well as on a personal level - so that you can grow to become the professional you want to be.

We have identified that the following types of flexible working may be suitable for this role in principle. 

Any requests will be determined in line with our Flexible Working Policy:


Type of Flexible Working      Likely to be suitable
Remote Working                   Yes (2-3 days per week)
Flexitime                               Yes
Unpaid leave                         Yes (reasonable request)
Staggered hours                   Yes


Are you interested?   Please apply via the button below.

For more information please contact Niki Champion, Senior Resourcing Partner, UKrecruitment@uk.abnamro.com, +44 203 192 9342.

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