Business Process Manager


We vragen

  • 5 - 10 jaar
  • Goede communicatie vaardigheden
  • Samenwerkingsgerichtheid

We bieden

  • € 3.953 - € 5.646 pm
  • Een uitgebreid arbeidsvoorwaardenpakket
  • Regie op eigen ontwikkeling

Waarom ABN AMRO?

  • Bouwen aan de bank van de toekomst
  • Een diverse en inclusieve cultuur
  • Veel interne doorgroeimogelijkheden

Business Process Manager

At a glance

Are you a natural with processes and want to use your skills to keep ABN AMRO and her customers safe? Then we are looking for you! 
ABN AMRO bank aims to be a personal bank in the digital age. However, the digital age comes with certain risks. Not a day goes by without a story in the media about cybercrime or fraud; individuals being scammed, companies being affected by malware and data breaches. The world around us is changing at a fast pace and so is ABN AMRO bank with its digital transformation. To ensure our digital transformation is being done in a secure manner we have several security processes and tools in place.
By prescribing information security standards, providing the right tooling, and automating processes, we integrate security in the DevOps way of working. Hereby guiding and enabling our colleagues to deliver secure products and applications for our customers. 
As Business Process Manager (Security) you are in the security Process & Tooling team which is a sub team of the CISO T&E Security Culture & Transformation team. Our purpose is to support and manage the continuous improvement and transformation of the security processes & tooling within our CISO Technology & Engineering portfolio as well as broader in our CISO organisation. The processes and tools managed in this team impact all applications across the bank.

Do you have a passion for contributing to securing our society? Do you have a good sense for efficient and consumable processes? Does training others give you energy? Then tell us your story, we are curious. If you are good, we promise to make you even better!

Your job

As Business Process Manager (Security) you directly contribute to keeping ABN AMRO bank and her clients secure. You help to manage, maintain, and update these processes and tooling as well as discover more efficient ways to make use of the available data. You provide training sessions and gain input from colleagues to continuously work to find ways to improve process efficiency and consumability. You play a crucial role in all security processes that ensure our DevOps teams can deliver secure and consumable products and applications for our customers. From mobile banking to becoming a customer with a selfie, to Apple Watch technology and paying with your smartphone.
You are part of an Agile team that brainstorms and provides advise to optimise security processes. You will work together with our first-, second- and third lines of defence colleagues to further improve, support and manage our security processes and tooling that are used by colleagues across ABN AMRO and its daughters both in The Netherlands and internationally. Talking and listening to your internal consumers and stakeholders as well as guiding them through the security landscape will set the basis for continuous process improvements and transformations. 

Your day-to-day activities would include:

  • Manage, update, and maintain information security management processes and tooling
  • Enable teams through advice and support to manage the security of their products in line with the standards set by the bank
  • Train teams in consuming security processes and standards as offered by the bank
  • Create self-service digital (training) content to support the teams utilising these products & services
  • Contribute to prescribing and implementing information security standards
  • Enable teams to transform their products and services with a security mindset  

Working environment

Technology and Engineering (T&E) is part of Corporate Information Security Office (CISO). The CISO department consists of approx. 400 employees and works on the entire information security of the bank. The T&E division is a multinational and diverse team carrying over 75 employees across four teams. In terms of hierarchy, there is little to be noticed as we work together in completing our tasks and managing our responsibilities. Moreover, we are socially involved and committed to the ABN AMRO Foundation. 
Working at ABN AMRO means getting even better in what you do. We understand our customers, translate their ambitions into secure journeys and earn trust. We want our customers to understand our products and use them securely. The success of our organisation depends on the quality of our people and the ideas they have.  

Your profile

You are familiar and have experience with business process support and management. You know how to read and interpret policies and standards and have a good analytical eye. Your communication skills are good, and you are comfortable training and presenting to others. You have a hands-on mentality and enjoy working in a team. You are bold, do not simply take things at face value and dare to ask questions. You can entice your stakeholders with your ideas. 
Your profile:

  • Master’s degree in Business Process Management, Information Science, Information Security or relevant studies and experience 
  • IT/Business process management related working experience; 3-5 years, preferably in an IT/security/banking environment
  • Excellent communication skills (verbal and written) in English (Business Language), Dutch is a pré, but not required
  • You enjoy learning and working closely with IT, Risk, Compliance, and security colleagues and understand their language
  • Information security (IS) certifications such as CISA, CISSP, OSCP, CEH, CCSP are a pré, but not required.


Soft Skills:

  • Proactive, hand-on mindset
  • Structured and organised
  • Excellent team player 
  • Ability to work autonomously with confidence as well as self-reflection
  • Eager to learn and develop
  • Assertive to tackle problems and solve them 
  • A passion for contributing to a secure society

We are offering

The chance to become even better in what you do within a large organisation. ABN AMRO bank gives great importance to personal development and therefore offers a lot of training and career opportunities. In addition, you will receive a competitive salary and an attractive package of employee benefits including a yearly budget for professional training to further develop within your role as Business Process Expert (Security). With this, you can determine your own conditions for a large part. Our office in Amstelveen is your home base. We are embracing the Hybrid Way of Working. As a result of this you will most likely work 1-2 days a week from the office and the rest from home.
We offer you:

  • Competitive salary 
  • Passionate team
  • Challenging IT and Information Security environment
  • Complementary 11% benefit budget, from which you can purchase flexible benefits
  • Personal development budget 
  • Support for your health & vitality and your work life balance
  • Very good pension arrangements
  • Internet compensation and a homeworking allowance
  • Equipment to work from home i.e., desk, chair, screen


Respond online to this vacancy if interested, we are looking forward to hearing from you. For more information about this vacancy please contact Jeroen Verwoest ( We would like to make your acquaintance!

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.

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