Business Developer Design - Shape the new Bank Assisted Lending Journey (Discovery & Design Team)


We vragen

  • 5 - 10 jaar
  • Een klantgerichte visie
  • Een procesmatige aanpak

We bieden

  • see vacancy text
  • Een uitgebreid arbeidsvoorwaardenpakket
  • Regie op eigen ontwikkeling

Waarom ABN AMRO?

  • Bouwen aan de bank van de toekomst
  • Een diverse en inclusieve cultuur
  • Veel interne doorgroeimogelijkheden

Business Developer Design - Shape the new Bank Assisted Lending Journey (Discovery & Design Team)

At a glance

ABN AMRO is modernizing the Lending Journey for non-retail clients. Within Financing Solutions the Credit & Collateral Lifecycle Grid is essential for the delivery of the new Lending Journey with Collateral Management as one of the essential shared capabilities. We are looking for a wide range of people like you who really like to leverage their skills and expertise to create and build a future proof design with us. Do you believe in the bank’s ambitions to improve the Credit Landscape and are you eager to play an active role in changing this environment by using your knowledge and experience? Then we are looking for you! Please contact us, so that we can explore the options.

Your job

Your job is to design and continuously improve the new end-to-end lending journey. In this position you can really make a positive impact on the future of lending. You will be working for the Bank Assisted Lending Program (BAL) within the Future Credit Domain theme. BAL is responsible for a new (regulatory compliant) digital end-to-end customer journey for the credit process.

In your first project you will drive output to solve Discovery and Design requirements. You will do this in close collaboration with Subject Matter Experts to understand the current and future way of working. You then will refine user stories with technology peers, in an agile environment. To be able to do this - you have a good understanding of what drives the client and employee experience and you are aware of the latest innovations within banking and digital journeys. In general you identify business needs, regulatory needs, determining solutions to business problems and creating a better understanding on the steps to successfully execute change. You will work in close collaboration with Subject Matter Experts, Product Owners, Designers, Credit Risk, Compliance and Regulatory partners to realize superior Customer Lending Journey with a fit for the future business needs and regulatory needs.

Amongst others this consist of:
Analyse services, business processes, information flows, user and system requirements, in order to identify opportunities
Translate product roadmap features into concrete user stories by identifying and prioritizing technical and functional requirements
Create visuals and clear documentation to develop a shared understanding of the topic and improve organisational learning
Supporting implementation, help the development team to deliver quality by collaborating in the test design and user acceptance test

    Working environment

    Financing Solutions is a Product Business Unit. Lending Transformation is part of Financing Solutions and consists of the Credit & Collateral Lifecycle Grid, Shared Capability Grid, Data Management and Product Management department. We are responsible for all non-retail lending products, data, processes and systems within ABN AMRO Bank. You will be part of one the discovery & design stream within the Bank Assisted Lending Program which is part of the Credit & Collateral Lifecycle grid. In this team you will work closely together with colleagues of the other streams (e.g. Integrations, Business Implementation, Regulatory) and subject matter experts from departments (e.g. Lending, Risk, FR&R) Every Tuesday we have a Bank Assisted Lending office day and every month we wrap up the day with drinks to socialize. Any other working day you can decide to work from home or in the office.

    Your profile

    With your experience in a change environment you enjoy to take ownership of a challenge wherein you leverage your analytical skills to structure complex business topics into an advice and proposal. You have the ability to translate your approved proposal into a functional design that you hand-over to the IT teams. You are a true connector, building bridges and bringing others together. That’s who you are. If you think your profile fits this list we are looking forward to meet you:

    • Bachelor’s or Master’s degree
    • Skilled in analysing and structuring complex problems, identifying solution options and presenting your advice to stakeholders in a convincing and structured manner
    • Able to simplify solutions and processes and able to tell the story clearly to clients, subject matter experts.
    • Able to translate requirements, features into concrete design and user stories for the IT development team
    • Understanding of Design Thinking, Agile software development and change delivery
    • Experience / affinity with Lending
    • nCino system knowledge or multiple years of Salesforce delivery experience is a plus, willing to learn and pass your exams on nCino Salesforce is a must
    • Self-starter, curiosity for innovation
    • Positive attitude but critical look
    • Dutch or English speaking. Understanding verbally and written Dutch is preferred

    We are offering

    We want you to help us to further shape lending and truly enable entrepreneurs to make an impact in society. We like to learn from your experiences and personal perspective on our challenges. We offer you the opportunity to work in a dynamic environment where there is room for growth within and outside your expertise, depending on your ambitions and drive.

    We offer:

    • The opportunity to be the best you can be, work flexible hours and lots of room to grow both personally and professionally
    • The opportunity to pro-actively work on your vitality and fitness
    • Competitive salary, solid pension plan and support to help your personal development
    • A personal development budget of EUR 1.000 per year
    • An annual public transportation pass
    • Depending on your experience and potential, we have opportunities within our different salary scales (hay 9-11). Up to Eur. 94k all-in gross per year (40 hour work week, 36 is also possible)


    Does this sound like something you’d be interested in? Or would you be interested to discuss our roadmap to get a real impression of our challenges and business transformations? We would very much like to come in contact with you. To find out more, contact Yvonne de Warrimont - Duits, Lead Product Owner BAL,
    Note: this position is only suitable for a candidate that is in the possession of a Dutch working permit and is living in the Netherlands

    Equal opportunities for all

    The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

    Disclaimer external recruitment agencies

    External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.

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