At a glance

Your job

Working environment

International Card Services (ICS) is the specialist and market leader in issuing credit cards in the Netherlands. For over 30 years, ICS has been responsible for the issuance, promotion, administration, and processing of payments for Visa and MasterCard credit cards. ICS is a leading, reliable, and expert organization where customer interests are central. With an open, independent, and proactive attitude, you can become the professional you want to be within ICS.
To achieve our ambition, we are innovating ICS from the ground. Step by step our company is evolving. Everything we need to innovate to face the future even better than before, is something we tackle. That is how we remain the safest and most reliable payment provider.  Are you that strong team player with an Agile mindset, capable of turning ideas and chances into visible results? Do you prefer collaboration, and would you like to join a dynamic company undergoing major changes?

Your profile

You are ambitious, enthusiastic, and strive for perfection. You are a true team player who easily connects to stakeholders. You are able to translate customer and user needs into improvements for our ECM applications. In addition to this:

•    You have extensive hands-on experience with ECM solutions for Input Management (IM), Documents Record Management (DRM) and Output Management (OM)
•    You have experience in requirements elicitation 
•    You have experience with Monitoring tools like Splunk and Dynatrace
•    You have knowledge of IT service management processes and Service Now
•    Understanding of the Financial Services Domain is a pre, credit card business preferred
•    Knowledge of APIs and SaaS/Azure is a plus requirement
•    You have experience with Agile methodologies
•    You have strong analytical and problem-solving skills
•    You have excellent communication and interpersonal skills
•    You are fluent in English both in speech and writing. Preferably also able to speak Dutch
•    You are based in the Netherlands

We are offering

At ICS, we strive to be a good employer for our employees. As an excellent service is expected from you, you can expect a lot from us in return. Employees within ICS experience a very pleasant working atmosphere and feel strongly connected to the organization. If you join us, we offer you:
• A gross annual salary in salary scale 10 based on 36 hours per week, depending on relevant work experience;
• An additional benefit budget of 11%, which allows you to purchase flexible employment conditions;
• Initially a one-year contract, with the possibility of extension based on performance;
• We offer you the freedom to bring out the best in yourself, work flexibly, and have ample opportunity to grow through various e-learning programs and a personal development budget of €1.500 per year;
• Working from home is part of our new hybrid working style. ICS provides a mobile phone, a laptop, and for working from home, you can order a screen, desk, and chair free of charge;
• The option to choose between travel cost reimbursement or an NS Business card;
• Our pension scheme is affiliated with the ABN AMRO Pension Fund.

Interested?

If this sounds like the perfect opportunity for you, we invite you to apply via the button below, even if you don't meet all the requirements in the profile. In a cover letter, please tell us why you want to work for ICS, why you think you are suitable for this role, and explain your relevant work experience.

If you have any questions about this vacancy, please contact Coenraad ter Welle (coenraad.terwelle@icscards.nl) or Jeroen Hermans (jeroen.hermans@icscards.nl).

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.